Koko88 treats user privacy as a top priority. This document transparently explains how we collect, use, store and protect your personal data as a user of our platform in Malaysia.
All user personal data is stored on AES-256 encrypted servers. No external access is permitted without valid authorization.
Users have the right to access, correct and request deletion of their personal data at any time through customer support.
Koko88 does not sell, rent or share users' personal data with third parties for commercial marketing purposes.
Koko88's data processing complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and international security standards.
At koko88, we believe trust is the foundation of the relationship between a platform and its users. Every time you register, log in, make a deposit or simply browse games on our platform, some digital data related to those actions is generated. How that data is managed is a direct reflection of a platform's integrity.
This Privacy Policy was written not merely to satisfy legal requirements, but to give you a clear and honest picture of what happens with your information. We want you to know exactly what data we collect, why we need it, and what we do – and do not do – with that data.
Koko88 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, which is the primary legal framework governing the processing of personal data in the country. In addition, we adopt international best practices in data security to ensure your information remains safe at all times.
Koko88 collects personal data in two main ways: data you provide directly while using the platform, and data collected automatically through your interactions with the platform.
Data provided directly:
Data collected automatically:
The data we collect is used for specific and legitimate purposes. koko88 does not process users' personal data for any purpose beyond those stated below:
We will only contact you for marketing purposes if you have given explicit consent during registration or through your personal account settings. You may withdraw this consent at any time.
Koko88 does not sell, rent or transfer users' personal data to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary for platform operations:
| Third Parties | Purpose of Sharing | Data Type |
|---|---|---|
| Payment Processors | Verify & process financial transactions | Bank/digital wallet information |
| Game Providers | Provide game access & session records | Account ID & wagering records |
| KYC Services | Verify user identity | Identity documents |
| Legal Authorities | Comply with court orders or lawful investigations | Investigation-related data |
The security of your data is an absolute priority for koko88. We continuously invest in the latest security infrastructure to ensure your information is always protected.
In the event of a security incident that may affect your data, koko88 will notify impacted users within a reasonable timeframe in accordance with applicable legal requirements.
The koko88 platform uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
Under Malaysia's PDPA 2010 and data protection best practices, you have the following rights regarding your personal data at koko88:
To exercise any of the above rights, contact the koko88 customer support team via live chat on the platform. Requests will be processed within 14 business days.
The koko88 platform is intended solely for adult users aged 18 and above. We do not knowingly collect, process or store personal data of children under the age of 18.
If we become aware that a child's personal data has been collected without parental or guardian knowledge or consent, we will take immediate steps to delete that data and close the associated account.
Koko88 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, industry practices or platform operations. The "Updated" date at the top of this page will always reflect the latest version in effect.
For significant changes that affect how we use your data, we will notify active users via their registered email or in-platform notification before the changes take effect. For minor clarificatory changes, we will update this page without a specific notification.
Continued use of the koko88 platform after any changes to the Privacy Policy are published will be considered your acceptance of the updated terms. We recommend you review this page periodically.
If you have any questions, concerns or requests regarding your data privacy at koko88, our team is ready to help. We take every privacy enquiry seriously and are committed to providing accurate and helpful responses.
For official data rights requests (access, correction, deletion), please state "Data Privacy Request" in your message subject line. We will process your request within 14 business days and will notify you if additional time is needed due to the complexity of the request.
Multiple layers of protection to keep your data and funds safe
Data is stored in data centres protected by layered physical and digital access controls. All data at rest is encrypted end-to-end using AES-256.
Login with two-factor authentication (2FA) is available for all koko88 accounts. This additional security layer ensures only you can access your account.
Koko88's automated monitoring system operates 24/7 to detect unusual activity, suspicious login attempts, and abnormal transaction patterns.
Behavioral analytics technology automatically detects fraud patterns and multi-account activity, protecting all users from system exploitation.
The koko88 platform undergoes regular security audits and penetration testing by independent cybersecurity firms to ensure no vulnerabilities go undetected.
Account data and transaction records are automatically backed up to multiple secure locations, ensuring no data loss even in technical emergencies.
Koko88 protects your personal data to the highest security standards. Register your account with confidence – your privacy and security are our responsibility.